Privacy Policy

Information We Collect

When you contact Drum With Alex, book a taster or ask about lessons, we may collect the information needed to respond properly and organise the next step.

• Parent or guardian name, email address and phone number
• Student name, school, lesson interest and relevant experience
• Messages, questions and preferences shared through email or enquiry forms
• Lesson administration details once a place is arranged

How We Use Information

Personal information is used to reply to enquiries, arrange taster sessions, organise school or private lessons, keep families informed and support lesson administration.

• Responding to parent, school and student enquiries
• Checking lesson availability and matching the right lesson route
• Managing lesson timetables, reminders, reports and practical lesson communication
• Keeping appropriate records for safeguarding, accounting and legal obligations

Children And Student Information

Many Drum With Alex lessons are for children. Student information is kept limited to what is needed for lesson planning, communication, safeguarding and progress reporting.

Parent or guardian contact details are used for lesson communication and administration.

Who Information May Be Shared With

Information is not sold. It may be shared only where needed to run lessons, respond to enquiries or meet legal responsibilities.

• Drum With Alex tutors or admin support who need the information to run lessons
• Partner schools where limited timetable or safeguarding information is required
• External services such as student portal, payment, email or booking providers when those services are used
• Professional advisers or authorities where there is a legal, safeguarding or accounting requirement

How Long Information Is Kept

Information is kept for as long as it is needed for lessons, enquiries, safeguarding, accounting, legal or legitimate business reasons. Enquiry information that does not become an active lesson record should be reviewed and removed when it is no longer useful.

Your Rights

You can ask about the personal information held about you or your child, request a correction, or ask for information to be deleted where it is no longer needed or legally required.

For privacy questions, email support@drumwithalex.com.