Admin team

Meet Steph Townsend

Learn more about Steph and the parent support she helps with behind the scenes.

Steph Townsend from Drum With Alex

About Steph

Helping families keep lessons organised

Drum With Alex is excited to have Steph Townsend on board as our Admin Assistant! With over 13 years of experience in administration, project management, and social media across the arts and well-being sectors, Steph helps keep everything running smoothly behind the scenes. She’s also the co-director of Movement Connects CIC, supporting freelance movement artists with resources and networking opportunities. From organising schedules to keeping parents and tutors informed, Steph is an invaluable part of the team, and we’re so pleased to have her with us!

Parent support

What Steph helps with

Steph supports the practical admin that helps lessons run smoothly for families, tutors and schools.

Timetabling

Helping organise lesson timings and parent updates around school lesson days.

Billing enquiries

Helping parents with questions about billing, pricing and where to find lesson terms.

Parent questions

Helping enquiries reach the right person, from tasters and availability to next steps.

Next step

Need help with lesson admin?

For timetable, billing or parent questions, send a message and the team will route it to the right person.